No Refund or Return Policy: We regret to inform our customers that Green Galaxy Building Expertts does not offer any refund or return policy on the products purchased. Once a product has been delivered and accepted by the customer, it is considered final and non-returnable.
Damaged Goods:
In the event of any damage occurring during shipping or production, Green Galaxy Building Expertts is committed to rectifying the issue promptly. Customers are requested to inspect the delivered products upon receipt. Should any damage be identified, please contact our customer service at the earliest. We will take all necessary steps to rectify the damage and ensure that the product is restored to a satisfactory condition for use.
Service Availability and Cost:
Our dedicated team is available to provide service for products supplied by Green Galaxy Building Expertts. The cost for such services will be determined based on the terms and conditions outlined in our service agreement, as well as the nature of the issue requiring attention. Customers are encouraged to review the terms and conditions carefully to understand the scope and cost implications of the service.
Service Terms and Conditions:
The terms and conditions for product service are outlined in the service agreement provided by Green Galaxy Building Expertts. Customers are encouraged to familiarize themselves with these terms, which cover aspects such as service duration, responsibilities of both parties, and any associated costs. The service agreement aims to provide clarity and transparency in the event that product service is required.
Contacting Customer Service
For any inquiries, concerns, or to report damages, please contact our customer service team. Our team is available to assist you during 10am – 7pm and will strive to address your concerns promptly.
Green Galaxy Building Expertts appreciates your understanding and cooperation regarding our refund and return policy. We are committed to delivering high-quality products and services, and our customer support team is ready to assist you with any issues that may arise during the course of your interaction with our products.>